Here at Westland Car Care, the quality of our customer service is extremely high. We pride ourselves on fast and efficient turnaround with an ongoing commitment to superior customer service. We keep our customers fully informed and have developed a weekly customer update procedure, which includes e-mail updates, digital photographs and a detailed description of the repair process.   We give our customers a realistic and accurate completion date. All customers receive a repair satisfaction survey that is included with the vehicles final checklist and lifetime warranty packet. A follow up phone call is made to the customer after the vehicle has been delivered to ensure the repairs have exceeded their expectations.     Utilizing digital photography and computer estimating systems, our friendly and knowledgeable staff takes the guess-work out of the repair equation. We service all makes, domestic and foreign, and work with all insurance companies. We have on site towing, free shuttle service, vehicle delivery and 24 hr. pick up and drop off.