How Long Will My Repair Take? The Collision Industry States That The Normal Repair Time Is $1,000 Worth Of Damages Per Week, However; We Average Approximately $2,500 Per Week In Repair Time In Order To Get Your Vehicle Back To You Sooner Than Any Other Collision Shop. Will My Vehicle Look And Drive The Same As It Did Before The Accident? Yes! Every Vehicle We Repair Is Guaranteed In Writing And Will Be Restored To Pre-Accident Condition. How Is My Deductible Applied To The Repair? You, As The Insured, Are Required To Participate In A Portion Of The Repair Cost. This Is The Deductible. The Amount You Are Responsible Depends On Your Insurance Policy And The Deductible Amount That You Have Chosen. What Is Betterment? Betterment Is A Percentage Of A Part's Price That You, As The Insured, Are Required To Participate In Paying A Portion Of The Cost. The Items Subject To Betterment Are Wearable Items Such As: Shock Absorbers/Tires/Batteries Etc. What Does The Warranty Cover? We Offer A Lifetime Guarantee On All Repairs Performed On Your Vehicle. Please Check Our Warranty Page To View A Complete Copy Of Our Warranty. Can I Have Aftermarket Accessories Installed At Your Shop? Yes! We Can Install Any Type Of Aftermarket Accessory. Ask Your Service Writer For Details. Will The Paint Match? Yes! Our Computerized Mixing System Ensures A Perfect Match. We Are So Confident In Our System We Guarantee It In Writing! Can I Have Other Work Done To My Vehicle While It Is In For Repairs? Yes! We Have A Complete Repair Center On Site Featuring State/ ASE Certified Technicians For All Your Automotive Repair Needs. Tune-Ups/Oil Changes/Major Repairs/Wheel Alignment/A/C Service. What Is An LKQ Part? LKQ Stands For Like, Kind, Quality. This Simply Means "Recycled." These Items Are Original Manufacturer's Parts That Have Been Thoroughly Inspected For Quality. What Is An Aftermarket Part? An Aftermarket Part Is Part Designed In Comparison To An OEM Part. What Is An OEM Part? An OEM Part Is A Part That Has Been Designed By The Vehicle Manufacturer. Are Aftermarket Parts Or LKQ Parts As Good As OEM Parts? Using New OEM Parts On Your Vehicle Is Always Going To Be Best Way To Repair Your Vehicle. However; OEM Parts Are More Costly Than Aftermarket/Recycled Parts. Also, Both Aftermarket And Recycled Parts Have To Pass Certain Quality Inspections Before They Can Be Sold, Ensuring Quality. Depending On The Situation, Aftermarket/Recycled Parts Can Be A Cheaper, More Efficient Way To Repair Your Vehicle. Can You Repair Custom Work That Has Been Done To My Vehicle? We Can Repair All Types Of Collision Work...Even Custom Work! Will My Vehicle Be Cleaned Before I Pick It Up? Yes! All Vehicles Are Given A Complete Interior And Exterior Detail Before Being Released To You. Do You Offer Loaners? Yes! Ask Your Service Writer For Details. Do You Offer A Shuttle Service? Yes! Ask Your Service Writer For Details. What Types Of Payment Do You Accept? We Gladly Accept: MasterCard, Visa, American Express, Discover, Certified Check, And Cash. Who Determines What Type Of Parts Are Used To Repair My Vehicle? Your Insurance Company And Your Insurance Policy Determines Which Type Of Parts Are Used To Repair Your Vehicle. Will The Repair Effect My Lease Or Manufacturers Warranty? We Offer A 100% Lease Back-Up Guarantee On All Work Performed On Your Vehicle. Do I Have To Have My Vehicle Repaired Where My Insurance Company Suggests? State Law Provides That It Is Your Choice Where You Would Like To Have Your Vehicle Repaired. Your Insurance Company Must Work With Any Shop You Chose. They Must Cover Any, And All Costs Incurred During The Repair Process. We Work With All Insurance Companies!